July 2, 2012

Decent Customer Service From Telstra. Really. Really??!

I had a funny day today.  Busy, tiring and, by the end, I was more than a little grumpy.  Ready to have a  bit of a whinge.  Now, it is no secret that I have had the odd run in with Telstra.  This blog post is still one of my favourites and obviously struck a chord with more than a few readers.  So when I made it to 4pm this afternoon but still had a decent head of steam up, I had the perfect plan.  I would ring Telstra to report the ongoing fault on our landline.  The same landline that has had a work order on it since July of last year and is now completely useless as the crackling is so bad you can't hear a thing.

Deciding that if I was going to take the grumps out on anyone I would go for Telstra, I rang their customer service number.  And you know what?  I got perfect customer service.  Couldn't fault it.  (And trust me, I was spoiling for a fight...)  So good in fact that I was a bit disappointed.  The wind was completely taken out of my sails.  I had to come home and have a glass of red instead.

Random Photo Of Purple Wedges and Bracelet - Completely Unrelated To Post But Very Reassuring When Grumpy
It's ok though.  I still have to get The Farmchildren through bedtime.  With the level of naughtiness around bedtime in our house at present there is still a good chance for some argie-bargie if needs be.

Hope everyone has had an OK Monday.

8 comments:

Makeminemidcentury said...

That's great your telstra drama worked out.

I used the word 'argie-bargie' in a legal context today and I was 'poo-pooed' by my legal seniors.

Argie-bargie is a very under-estimated colloquialism.

A Farmer's Wife said...

I have always liked the word 'argie-bargie'. That many football commentators can't be wrong....

A Farmer's Wife said...

I have always liked the word 'argie-bargie'. That many football commentators can't be wrong....

Andrea said...

I've had great service from them lately too,they knocked $300 bucks off my bill when I told them it was high from havIng a prem baby in hospital

Elizabeth Musgrave said...

I know that feeling, spoiling for a fight and no fight forthcoming. Actually I do it best when I am withholding the fight and my OH is the one spoiling for it. I could play that game all day!

Emma said...

Feel free to have a go at Optus on my husband's behalf if you are still spoiling for argie-bargie! And.... as for the children, I threatened mine with boarding school yesterday. x

Rachel said...

Amazing - didn't know this was possible. I still have nightmares about Telstra from my time spent in Sydney over a decade ago....

Miss Kitty-Cat said...

Gosh I love those shoes and that bracelet. I have no idea what the rest of the post was about, I was so mesmerised by your pretties!

K xx